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Store Policy

Terms & Conditions

We are making every possible effort to produce our products as perfectly as possible. What you will observe on the website is decided by your computer screens like colors, shades, textures, sizes and appearances etc. So a customer can demand photographs of products other than the ones displayed online, through email at hello@casaspaces.com.

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The website is specifically designed and protected by copyright. Imitation in any form is strictly forbidden.

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Casa Spaces holds all social media posted by the company on Facebook, Twitter, YouTube, Pinterest and Instagram under its copyright act.

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Action must be taken as per jurisdiction of Supreme Court of India for any kind of plagiarism. Prices of all premium quality carpets are stated on our site and we acknowledge your order by contacting you with an order confirmation via email.

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Our website might have links to third party sites that we are not responsible for. We hold no responsibility and accountability for the material posted on these outside websites.

You shall not upload, show, host, alter, circulate, transfer, inform, list or share unrightfully any piece of information that: (a) is a property of someone other than you; (b) is unacceptably damaging, troublesome, improper, offensive, lewd, pornographic, pedophilic, slanderous, intrusive of one's privacy, detestable, or culturally, nationally disagreeable, weary, connecting or boosting money betting or laundering and illegitimate activity of all nature; (c) hurting minors; (d) encroaching patents, trademarks, copyrights and other exclusive rights (e) violation of any law for the time being in force; (f) misinforming recipients and communicating information that is totally attacking or foreboding in nature; (g) personate another individual; (h) comprising software virus or any other computer code, files or programs premeditated to disturb, abolish or bound the function of any computer resource; (i) intimidating the harmony, honor, shield, safety or sovereignty of India, welcoming associations with states overseas, provocation to any crime, preventing investigation of any offence or is belittling any other country. (j) You shall not craft obligation for us or be the reason behind our failure (entirely or partially) of the services of ISPs or other suppliers.

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Credit/Debit Card Particulars You understand,, approve and confirm the accuracy of credit/debit card details provided by you for using our services on our website. Credit cards should be your own and should include correct and valid details. The info given by you will neither be used nor shared by us with any third party unless necessary for scam proofs by the law’s guideline or order of the court. We cannot be held responsible for any credit card fraud. You will be responsible for potential credit card fraud. The duty to prove wrong doing shall be solely on you.

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Trademarks, logos and service marks shown on the website are our possessions. You are forbidden to use any mark for any purpose without the prior written permission from us or the third party. All of the information and content together with any software program on our website is secured by copyright. Users cannot transform, duplicate, dispense, spread, show, circulate, vend, certify or generate unoriginal work by using any existing content on our website for marketable or community purposes.

Arbitration In the situation of any legal issue between the company and the customer over the course of individual use of the website in association with rationality, interpretation, execution or purported breach of any provision of this agreement including the privacy policies and documents incorporated through reference, the dispute shall be mentioned to a sole arbitrator who will be an independent and neutral third party acknowledged by the Company. The location of arbitration will be Panipat and The Arbitration & Conciliation Act, 1996, shall administer the arbitration proceedings. The proceedings shall be in the English language.

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Governing Law The agreement and privacy policy of documents incorporated by reference will be administrated and interpreted in accordance with the laws of India by exclusive jurisdiction conferred in the courts in Panipat.

Privacy & Safety

Casa Spaces values its customers and respects their privacy. We are committed to protect all information that you share with us. We collect your information, phone number, email address and name at several places on the website, in order to provide you with a better, customized experience. It helps us to create content, products and services that are most relevant for you.

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Subject to your consent, we may get in touch with you through some touch-points including emails, phone, text or a variety of posts on the Internet. We always permit you to unsubscribe from our promotional emails. The Unsubscribe link is always available at the bottom of all our promotional emails. Rest assured that we don't rent, trade, sell or otherwise disclose your details and financial information to anyone.

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Our website makes use of cookies as well as beacons to help you provide a better user experience. This helps us in keeping track of the products that you browse through and the items that you select for your shopping cart.

Wholesale Inquiries

For wholesale enquiries and program order please write to us at hello@casaspaces.com

Payment Methods

Payment Methods

You accept that upon ordering products online from the www.casaspaces.com website you are deemed to have placed an order with Casa Spaces for purchase of the specified products. You recognize that you can purchase products through the www.casaspaces.com website only through your membership account and all online payments will be accepted only through valid and authorized credit/ debit cards. The website secure server software (SSL) technology will encrypt all registered data, including your name, address, credit/ debit ("Card") details and telephone numbers and ensure 100% safety in the online transactions you make on the website. 

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During the process of purchase on the website, you will be appropriately guided through various stages from choosing your products to confirmation of your payment and purchased items. A Maximum Retail Price (MRP) is displayed in relation to each product on the www.casaspaces.com website and is inclusive of all applicable taxes at the current rates and is correct at the time of entering the information into the system.

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Casa Spaces reserves the right to refuse to process a transaction for any reason or refuse service to anyone at any time at its sole discretion. Casa Spaces shall not be liable to you or any third party for withdrawing / adding / changing any products on the www.casaspaces.com website.

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